Work With Reliable Technicians That Can Repair Your Radio
RadioBoss has the quickest repair turnaround time in the country with an industry-leading 24 to 48-hour turnaround time. We have a team of technicians performing in-house two-way radio repairs on our RadioBoss brand radios all year long so that we can provide the utmost in quality service during even the busiest seasons. With our no-fuss repair-or-replace policy we will fix your radio or replace it for the same low price (certain exclusions apply to waterproof and digital radios) as long as the radio is in one piece or does not have extensive water damage.
Call us at (516) 694-6000 during working hours (8 AM to 5 PM EST) and someone will be able to help troubleshoot your issues to determine whether you need to send your radio in or if you simply need a replacement part such as new battery, antenna, belt clip, knob, charger, etc. One thing you can do to start the process of checking a problem radio is to try swapping the battery with that of a different radio that is working properly too see if your problem is battery related.
If you are sending radios in for repair you must do one of the following:
Download and print the simple repair form on this page, fill it out completely and submit it back to us according to the return instructions on the form. If you fill out the form with exact quantities of what you are sending you do not need to call us for a RA number or
Call us for a RA (repair authorization) number by telling us exact quantities of what you need to send and ship your safely packed and well-sealed box with protection for your radios to:
Attn: RA (put your number here)
Farmingdale, NY 11735
ph: (516) 694-6000